PSPNET is not an emergency or crisis service.
If you are looking for help and you do not feel PSPNET is a suitable option for you, here are some additional resources for your consideration.
Crisis Services
- Emergency Services: Call 911
- Crisis Text Line – Text “Talk” to Crisis Text Line at 741741. Crisis Text Line provides immediate support to all Canadians 24/7.
- Healthline: Call 811; 24-hour Health Line services for information on health, mental health and addiction services, education and support.
- Talk Suicide Canada provides general information on suicide as well as information on immediate crisis services for individuals who may be suicidal. Available 24/7. Text/call 1-833-456-4566.
- Besion D’aide (Quebec) is a 24/7 crisis intervention (in French).
- Suicide.ca:
- Suicide.ca’s mission is to use digital technology to prevent suicide. It provides information and support to people with suicidal thoughts and behaviours, people who are worried about someone or have lost loved ones to suicide, and professionals who work with vulnerable clienteles. In English call 833-454-4566.
- Centre de prévention du suicide de Québec – Centre de prévention du suicide de Québec is a non-profit community organization that provides professional, specialized services to promote prevention and intervention for suicidal persons, those close to them and suicide-bereaved persons. In addition, the CPSQ provides training tailored to the needs of those interested in learning more about this issue. In English call 833-454-4566.
Canada-Wide Online Resources
- Medical Info Lines:
- 811 in all provinces except:
- MB: 1-888-315-9257
- ON: 1-866-797-0000
- 811 in all provinces except:
- 211 Canada- search resources by province
- Alcoholics Anonymous
- Anxiety Canada
- Badge of Life
- Boots on the Ground
- Canadian Association of Social Workers
- Canadian Institute for Public Safety Research and Treatment
- Canadian Mental Health Association
- Canadian Psychological Society
- Cracked Armour
- Drug Rehab Canada
- E-Mental Health Canada
- Here to Help
- Hope for Wellness:
- Mental health counselling and crisis intervention to all Indigenous peoples across Canada. 24/7 Live chat; 1-855-242-3310
- Mood Disorders Society of Canada
- PSP Mental Health
- SMART Recovery
- W.H.O – For first responders
- Wings of Support
- Wounded Warriors
Area Specific Services & Resources
Alberta Specific Services
- Emergency Services: 911
- Health Information Line: 811
- Poison Control: 1-800-332-1414
- Alberta College of Social Workers
- Alberta Critical Incident Provincial Network:
- Peer Support
- 1-833-894-2476
- Carewest Innovative Health Care OSI Clinic:
- Market Mall
- Suite 203 – 3625 Shaganappi Trail N.W.
- Calgary, Alberta, T3A 0E2 Phone: 403-216-9860
- Correctional Service Canada EFAP
- 1-855-709-2477
- TTY (for people with hearing impairments): 1-877-338-0275
- Distress Centre:
- 403-266-4357
- Mobile Response in Calgary area available
- Inform Alberta: Province wide resource listings
- Indian Residential School Crisis Line: 1-866-925-4419
- Legacy Place: 403-201-9945
- OSI CAN Peer Support Groups
- Provincial Mental Health Help Line:
- 24/7: 1-877-303-2642
- RCMP Employee Assistance Program: 1-800-268-7708; 1-800-567-5803 (TTY)
- The College of Alberta Psychologists
British Columbia Specific Services
- Emergency Services: 911
- Health Information Line: 811
- Poison Control: 1-800-567-8911
- Ambulance Paramedics of BC:
- 604-273-5722
- 1-866 273-5766 (In BC Only)
- BC Professional Fire Fighters Association: 604-968-2372
- BC First Responders Mental Health
- BC Police Association:
- 604-685-6486
- BC Emergency Health Services: 250-953-3298
- British Columbia College of Social Workers
- Crisis Society Mental Health Line:
- 310-6789 (no area code needed)
- College of Psychologists of British Columbia
- Correctional Service Canada EFAP
- 1-855-709-2477
- TTY (for people with hearing impairments): 1-877-338-0275
- Honour House Society:
- A place for emergency services personnel and their families to stay free when receiving medical treatment in the Vancouver area: 778-397-4399
- Indian Residential School Crisis Line: 1-866-925-4419
- Mental Health Help Line: 1-877-303-2642
- OSI-CAN Peer Support
- RCMP Employee Assistance Program: 1-800-268-7708; 1-800-567-5803 (TTY)
- The Alcohol & Drug Information and Referral Service: 1-800-663-1441
Manitoba Specific Services
- Emergency Services: 911
- Health Information Line: 1-888-315-9257
- Poison Control: 1-855-7POISON (1-855-776-4766)
- Addictions Foundation of Manitoba
- Correctional Service Canada EFAP
- 1-855-709-2477
- TTY (for people with hearing impairments): 1-877-338-0275
- Deer Lodge Centre: OSI Clinic; 204-831-3420
- Indian Residential School Crisis Line: 1-866-925-4419
- Manitoba Addiction Agencies Serving Adults 18+
- Helpline: 1855-662-6605
- Manitoba College of Social Workers
- OSI CAN Peer Support
- Paramedics of Manitoba- Self-Care
- Psychological Association of Manitoba
- RCMP Employee Assistance Program: 1-800-268-7708; 1-800-567-5803 (TTY)
- Selkirk Mental Health Centre: 204-482-3810; 1800-881-3073; smchc@gov.mb.ca
New Brunswick Specific Services
- Emergency Services: 911
- Health Information Line: 811
- Poison Control N/A – call 811 for information or 911 in an emergency
- Capital Region Mental Health and Addictions Association (CRMHAA)
Facilitating support groups for mental health consumers, care givers of mental health consumers, and those impacted by the suicide of a loved one. - Chimo Helpline: 1-800-667-5005; Live chat option
- College of Psychologists New Brunswick
- Correctional Service Canada EFAP
- 1-855-709-2477
- TTY (for people with hearing impairments): 1-877-338-0275
- Face-to-Face Services available through New Brunswick Department of Health
The NB department of health provides mental health services through 3 core program areas: Acute Services, Child and Adolescent services and Adult Long Term services. There are 13 Community Mental Health Centres (CMHC) that provide mental health services in a defined catchment area. - Hope for Heros
- Test H4H to 741741
- Indian Residential School Crisis Line: 1-866-925-4419
- NB-CISM
The New Brunswick Critical Incident and Stress Management Program was established in collaboration with Addiction and Mental Health Services and the College of Psychologists of New Brunswick. The provincial team is made up of mental health and addictions professionals and emergency first responder peer support personnel and is intended to reduce the buildup of stress in emergency first responders who work in high stress fields and to promote a culture of wellness and positive mental health in the workplaces of New Brunswick’s valued emergency first responders. - New Brunswick Community Mental Health Resources
- New Brunswick Association of Social Workers
- RCMP Employee Assistance Program: 1-800-268-7708; 1-800-567-5803 (TTY)
Newfoundland and Labrador Specific Services
- Emergency Services: 911
- Health Information Line: 811
- Poison Control:1-866-727-1110
- Crisis Line/Mobile Crisis Unit (24 Hour): 1-888-737-4668
- CMHA NL
- Correctional Service Canada EFAP
- 1-855-709-2477
- TTY (for people with hearing impairments): 1-877-338-0275
- Government of Newfoundland public service EAP:
- 729-2290 (local) or 1-888-729-2290
- Indian Residential School Crisis Line: 1 (866) 925-4419
- Newfoundland and Labrador Psychology Board
- RCMP Employee Assistance Program:
- 1-800-268-7708
- 1-800-567-5803 (TTY)
- The Newfoundland and Labrador College of Social Workers
- Thrive- directory of services: (709) 754-0536
Nova Scotia Specific Services
- Emergency Services: 911
- 211.ca
- Call or text 211, or toll free 1-855-466-4994. Nova Scotia 211’s mission is to provide access to information, advocate for those in need, and encourage investment in social programs and services. We seek to ignite hope and foster human connection.
- Halifax Regional Police Association EFAP: Contact 902-430-8295 or 902-430-8296 for more information.
- Halifax Regional Fire and Emergency:
- FFAP Peer Support Phone #1: 902-233-6804
- FFAP Peer Support Phone #2: 902-240-7536
- Halifax Professional Firefighters IAFF 268 MFAP – administered by Homewood
- 1-800-663-1142 (English)
- 1-866-398-9505 (French)
- 1-888-384-1152 (TTY)
- International Association of Fire Fighters FFAP:
- Contact 902-483-6068 or 902-237-9087 for more information
- Indian Residential School Crisis Line:
- 1-866-925-4419
- NSHA First Responders ASSIST- First Responders Assist 1-888-429-8167/ 24/7. Offers short term counselling and supportive services
- Landing Strong: 902-472-2972
Community-based health and work transition programs for veterans and first responders. - New Pathways PTSD Support Group:
- Halifax: 902-462-2957
A Mental Health Resource for Nova Scotian First Responders. This website contains tools and resources for First Responders, employers, and families, however all Nova Scotians who work in stressful and demanding workplaces may also find these resources helpful.
- Halifax: 902-462-2957
- New Pathways PTSD Support Group Halifax: 902-462-2957
- Nova Scotia Board of Examiners in Psychology
- Nova Scotia College of Social Workers
- Nova Scotia Health Authority:
- EFAP; Chat online, call or email for support
- Nova Scotia Health:
Resource for online tools, mental health and addictions professionals who provide support, programs, and services to Nova Scotians across the province. - NS First Responders Mental Health:
A website developed by first responders, for first responders. Eliminating stigma and providing mental health supports for first responders. - NS Health Information Line: 811
- NS Poison Control: 1-800-565-8161
- NS Provincial Mental Health and Crisis Line:
- 902-429-8167 or 1-888-429-8167 (toll free); available to help 24/7.
- NS Provincial Helpline: 1-888-429-8167
- RCMP Employee Assistance Program: 1-800-268-7708;1-800-567-5803 (TTY)
- Workhealthlife: 1-800-461-5558
North West Territories Specific Services
- Poison Control: 1-800-332-1414
- Association of Social Workers in Northern Canada (Yukon, NWT, NvT)
- Community Counsellor Program
- Correctional Service Canada EFAP
- 1-855-709-2477
- TTY (for people with hearing impairments): 1-877-338-0275
- Government of NWT EAP: 1-844-880-9142
- Indian Residential School Crisis Line: 1-866-925-4419
- Mental Health First Aid
- Free to all residents
- Mental Wellness and Addictions Recovery: 867-767-9061
- NWT Quitline:
- 1-866-286-5099
- Free smoking cessation counsellors and reading material
- Office of the System Navigator: 1-855-846-9601
- RCMP Employee Assistance Program:
- 1-800-268-7708
- 1-800-567-5803 (TTY)
- The Hope for Wellness Program:
- Culturally sensitive support across Canada
- 1 (855) 242-3310; Live chat
- The NWT Help Line 24/7 free and confidential.
- Also has an option for follow-up calls.
- 1-800-661-0844.
Nunavut Specific Services
- Emergency Services: 867-979-4422
- Health Information Line:
- For Covid 975-8601 or 1-888-975-8601 from 10 a.m. to 6 p.m.
- Kamatsiaqtut Help Line:
- 1-867-979-3333
- Toll-free 1-800-265-3333
- NvT Crisis Line: 1-800-661-0844 (9 p.m. -1 a.m. ET).
- Poison Control: 1-866-913-7897
- Emergency Resources Nunavut
- Artic Indigenous Wellness Program: 867-447-1095
- Association of Social Workers in Northern Canada (Yukon, NWT, NvT)
- Correctional Service Canada EFAP
- 1-855-709-2477
- TTY (for people with hearing impairments): 1-877-338-0275
- Cultural Wellness and Healing:
- Cambridge Bay Wellness Centre: 1 (867) 983-4670
- Ilisaqsivik Society in Clyde River: Toll Free Counselling Line: 1 (888) 331-4433
- Pulaarvik Kublu Friendship Centre in Rankin Inlet: 1 (867) 645-2600
- Tukisigiarvik Society in Iqaluit: 1 (867) 979-2400
- Government of Nunavut Living Well Resources
- Government of Nunavut EFAP:
- Toll Free 1 (800) 663-1142
- Indian Residential School Crisis Line: 1-866-925-4419
- Mental health and Addictions:
- Iqaluit Mental Health (867) 975-5999
- Qikiqtani General Hospital, Emergencies (867) 975-8600
- RCMP Employee Assistance Program:
- 1-800-268-7708
- 1-800-567-5803 (TTY)
- The Hope for Wellness Program
- Culturally sensitive support across Canada
- 1 (855) 242-3310
- Live chat
Ontario Specific Services
- Emergency Services: 911
- Health Information Line: 1-866-797-0000
- Poison Control: 1-800-268-9017
- Centre for Addiction and Mental Health
- Intake line: 416-535-8501
- Correctional Service Canada EFAP
- 1-855-709-2477
- TTY (for people with hearing impairments): 1-877-338-0275
- First Responder Assist
- Prevention and treatment services for PSP and First Responders
- Indian Residential School Crisis Line: 1-866-925-4419
- Ontario Psychological Association
- Ottawa First Responder Foundation
- Comox Ontario Helpline Resource Listings and navigation support:
- 1-866-531-2600
- Live web chat
- The Ontario College of Social Workers and Social Service Workers
Prince Edward Island Specific Services
- Emergency Services: 911
- PEI Telehealth: 811
- Poison Control: 1-800-565-8161
- 211 PEI
- Call or text 2-1-1 (Monday-Friday 9am-6pm AST).
- Email help@pe.211.ca.
- Addiction Services: 1-888-299-8399
- 24 hour, toll-free service from anywhere on PEI for inpatient and out-patient withdrawal management, counselling, information and referral for help with an addiction to alcohol and/or drugs
- Badge of Life
Weekly peer support via Zoom, listings of supportive programs and resources. - CMHA PEI Mental Health Resource Line: 1-800-682-1648 Monday-Friday, 8:30am-4:30pm.
- Correctional Service Canada EFAP
- 1-855-709-2477
- TTY (for people with hearing impairments): 1-877-338-0275
- Indian Residential School Crisis Line: 1-866-925-4419
- Landing Strong: 902-472-2972
- Community-based health and work transition programs for veterans and first responders.
- PEI Helping Tree
- Provincial Mental Health and Addictions Phone Line: 1-833-553-6983
- Calls are answered by trained mental health professionals (a registered nurse or a social worker) 24 hours a day, 7 days a week.
- PEI Social Work Registration Board
- PEI Public Service Commission EAP Program: 1-800-239-3826
- PEI Psychologists Registration Board
- Public Safety Calls
- A new mental health initiative available to Island public safety professionals.
- RCMP Employee Assistance Program:
- 1-800-268-7708
- 1-800-567-5803 (TTY)
- The Island Helpline: 1-800-565-8161
- Trained and caring staff answer calls to the Island Helpline 24 hours a day, 7 days a week, 365 days a year. The Island Helpline is a free bilingual, confidential, non-judgmental, and supportive telephone service.
- The PEI Operational Stress Injury: (902) 367-7075
- (OSI) satellite site in Stratford provides specialized mental health and addiction services to Veterans, eligible members of the Canadian Forces and RCMP, who are encountering difficulties as a result of service-related psychological injury and traumatic events. Treatment at the OSI site is provided by an interdisciplinary team of psychiatrists, psychologists, social workers, and mental Health nurses. For more information, please call (902) 367-7075.
Quebec Specific Services
- Emergency Services: 911
- Health Information Line: 811
- Poison Control: 1-800-463-5060
- Correctional Service Canada EFAP
- 1-855-709-2477
- TTY (for people with hearing impairments): 1-877-338-0275
- CLSC
- CLSCs in Quebec are free clinics run and maintained by the Quebec government. They are a form of community health centre. CLSC are available in every community. Available in both languages depending on your location.
- Info Trauma
- A site to better understand trauma, whether for trauma victims or clinicians, this site offers many tools, testimonials and training. In both languages: 1 514 924-4978.
- Indian Residential School Crisis Line: 1 (866) 925-4419
- La vigile
- Maison LA VIGILE located in Quebec City is a non-profit organization whose mission is to support women and men who have a problem of alcohol and drug addiction. Confidential services, including a 24-hour listening service at 1 888 315-0007, psychoeducational workshops, group therapy, and follow-up are intended for peace officers, military personnel or emergency responders, and their immediate family members, or any other person in need. Services are available in French only.
- Ordre des psychologues du Québec
- The Ordre des psychologues works to protect the public by ensuring the quality of services offered by its members, by promoting the development of the profession and by advocating for better access to psychological services. A directory of psychologists is available.
- RCMP Employee Assistance Program:
- 1-800-268-7708
- 1-800-567-5803 (TTY)
Saskatchewan Specific Services
- Emergency Services: 911
- Health Information Line: 811
- Poison Control: 1-866-454-1212
- Correctional Service Canada EFAP
- 1-855-709-2477
- TTY (for people with hearing impairments): 1-877-338-0275
- Face-to-Face Services available through Saskatchewan Health Authority
- The Saskatchewan Health Authority provides four main mental health services including adult community health services, psychiatric rehabilitation community mental health services, child and youth community mental health services, and inpatient mental health services.
- Family Service Saskatoon
- 102-506 25th Street East, Saskatoon, SK S7K 4A7
- 306-244-0127
- info@familyservice.sk.ca
- OSI CAN Peer Support Groups
- Indian Residential School Crisis Line: 1-866-925-4419
- RCMP Employee Assistance Program:
- 1-800-268-7708
- 1-800-567-5803 (TTY)
- Saskatchewan Association of Social Workers
- Saskatchewan College of Psychologists
- Sask First Responders Mental Health
- WorkSafe Saskatchewan partnered with the Saskatchewan First Responders’ Mental Health Committee to provide mental health resources to Saskatchewan’s first responder community and their families. The site provides information on how to access a number of support services including self-assessment tools, 24/7 confidential crisis support centers, peer support groups, self-care education and critical incident response strategies.
- Sask Health Services-Mental Health: 306-787-7239
- SK-OSI
- The Saskatchewan Operational Stress Injury Clinic is part of a national network of Operational Stress Injury (OSI) clinics funded by Veterans Affairs Canada (VAC). The SK OSIC is operated by the Saskatchewan Health Authority and is staffed with a team of specialized mental health professionals including psychologists, psychiatrists, and clinical social workers/mental health clinicians. There is a Saskatchewan OSI Clinic located in Saskatoon, specifically for occupational stress injuries.
- SK-CISM
- The Saskatchewan Critical Incident and Stress Management Network, Inc. was developed by volunteers to provide critical incident response support for rural volunteer fire departments. Today, SK-CISM is now a province-wide support for other branches of emergency responders and includes critical incident and stress management leadership, education, training, and consultation.
Yukon Specific Services
- Emergency Services: 911
- Health Information Line: 811
- Poison Control: 1-867-393-8700
- Association of Social Workers in Northern Canada (Yukon, NWT, NvT)
- Correctional Service Canada EFAP
- 1-855-709-2477
- TTY (for people with hearing impairments): 1-877-338-0275
- Indian Residential School Crisis Line: 1-866-925-4419
- RCMP Employee Assistance Program:
- 1-800-268-7708
- 1-800-567-5803 (TTY)
- Yukon Distress & Support Line: (844) 533-3030
- Yukon Government Mental Health and addictions Programs: 867-456-3838
Other Services & Resources
Apps and Workbook
- Centre for Clinical Interventions
Offers a variety of self-help resources related to anxiety, depression, panic, social anxiety, worry, assertiveness, perfectionism, self-compassion, and sleep. - PsyberGuide Apps
PsyberGuide is a non-profit website for consumers seeking to make responsible and informed decisions about computer and device-assisted therapies for mental illnesses.
Online Self-Guided Treatment
- The Alcohol Change Course
An 8-week Internet-delivered Cognitive Behaviour Therapy program to address alcohol misuse open to all Canadians. - The Road to Mental Readiness – R2MR
This is an education-based program offered across Canada for first responders and other public safety personnel (PSP). It is intended to build awareness and understanding about mental health and operational stress injuries in an effort to reduce stigma and build resiliency.
Self-Assessment
- Canadian Mental Health Association
Provides questionnaires for individuals to assess their levels of resiliency, balance, self-actualization and flexibility. - Canadian Institute for Public Safety Research and Treatment
Provides questionnaires for individuals to self-assess symptoms of anxiety, depression, posttraumatic stress and alcohol misuse.